At Al Mubarak Mart, we currently offer shipping services to Qatar, Kuwait, and Dubai (UAE). Please review the details below to understand our shipping process, timelines, and conditions.

1. Shipping Countries

We currently ship to the following locations:

  • Qatar
  • Kuwait
  • Dubai (United Arab Emirates)

Orders from outside these regions are not accepted at this time.

2. Order Processing Time

  • All orders are processed within 1–3 business days after successful payment
  • Orders are not processed on weekends or public holidays
  • Processing time may be extended during high-demand periods

3. Estimated Delivery Time

Delivery times vary by country:

  • Qatar: 5–8 business days
  • Kuwait: 5–8 business days
  • Dubai (UAE): 3–6 business days

Delivery times are estimates and may be affected by customs clearance, courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping fees are calculated and displayed at checkout
  • Any promotional free shipping offers will be clearly mentioned on the website

5. Payment Method

  • We accept online prepaid payments only
  • Cash on Delivery (COD) is not available

Orders will be processed only after payment confirmation.

6. Tracking Information

  • Tracking details will be provided once your order has been shipped
  • Tracking availability depends on the shipping carrier

7. Customs, Duties & Taxes

  • International shipments may be subject to customs duties, taxes, or import charges
  • These charges are not included in the product price or shipping fee and must be paid by the customer

8. Incorrect Address Information

  • Customers are responsible for providing accurate and complete shipping details
  • Al Mubarak Mart is not responsible for delays or failed deliveries due to incorrect address information

9. Delays & Lost Shipments

  • We are not liable for delays caused by courier services, customs, or factors beyond our control
  • If an order is significantly delayed, please contact us and we will assist where possible

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us through our website.